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Delivery Policy

Delivery Policy

Orders Dispatched Monday to Friday.

 Same day dispatch for order placed before 2pm.

Order placed after 2pm on Friday will be dispatch on the following Monday. 


Inside the United Kingdom

  • Royal Mail First Class Recorded (1 to 2 days)
  • Royal Mail Tacked 48 ( 2 to 3 days )
  • Royal Mail Special Delivery - Nextday Delivery (Next Working Day) 

If you require your order ASAP we recommend that you use a guaranteed service. Which include Special Delivery.

Working Days are Monday To Fiday.
 

Please be advised orders are not Delivery on Sundays.


Please be advised if you chose Royal Mail First Class we can not guarantee that your order will arrive in a prompt manner.

The aim for First Class is to have the package delivered with in 1 to 2 days, but the royal mail requires 15 working days after delivery before your order will be considered lost.

Because of this we will be unable to process any lost order claim sent with Royal Mail First class until 15 working days after dispatch.



Outside the United Kingdom

  • Royal Mail Airsure Small Packet
  • Royal Mail International Signed For Small Packet

 

Delivery times are from the date of dispatch and not from the date the order was placed.

Please note that we will need to wait 15 Working Days from dispatch before we can investigate the non-arrival of an item.

We would not consider an item as lost until 15 working days have elapsed.

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